At Sheridan Resolutions we were delighted to support recently the Civil Mediation Council event “Resolving Conflict: Putting Mediation First”. As regular readers of the Sheridan Weekly and our blogs will know, disputes in the business workplace cost billions of pounds. And indirect costs to individuals can include mental health challenges and the disruption of previously
It was so great for Sheridan Resolutions to be invited to run “Nip Conflict in the Bud and Strengthen Workplace Relationships” at Lloyd’s Learning Week. Lloyd’s Learning Week, for those who don’t know, is in its third year and combines the best of strengths in technical training and professional skills development to reach the whole
Facing conflict at work can feel incredibly challenging and stressful to most employees and managers and dealing with it well is no less of a challenge. An ability to nip staff disputes in the bud, when practised effectively, can become a major skill in both work and life. It is not only key for limiting
At Sheridan Resolutions, we’re really excited about the next event in our 2019 Breakfast Summit Series aimed at HR thought leaders and senior business decision-makers. This event, later this month, will deal with “Conflict Resolution in the Workplace”. At this breakfast, we will lead an interactive discussion on the resolution of day-to-day and high-profile confrontations at
Companies that enjoy a high-performance workplace, we have found at Sheridan Resolutions, have something in common: a culture that encourages inclusion, collaboration and teamwork. Recent articles in the Sheridan Weekly and iremind me that it’s difficult to foster this culture unless professional relationships are strong and respectful, with a pro-active approach to mediation whenever conflict arises. Disagreements between
Our thanks to M&G Investments for their recent support for the CMC (Civil Mediation Council) for our “Bullying and Sexual Harassment: Can Mediation help?” conference as we built on the success of the CMC’s Workplace and Employment group’s “Save Time, Save Money, Save Stress” mediation conferences last year. Much has been written recently about bullying
The power of saying “sorry” is so often understated. An apology is clearly more familiar in some forms of mediation than others. In all circumstances, however, its importance lies in that it represents one of the core reparative opportunities in damaged relations. An apology is not an easy thing to do. While it presents an
At the recent Civil Mediation Council (CMC) annual conference, we tried something very different. The conference was opened up to all fields of mediation in the UK, all mediators, interested organisations, as well as the government and the public. Across all fields of mediation, a strong common theme emerged - that there is a big
How a business handles a workplace conflict makes a big difference to employees. There is an important lesson here - that even an adversarial situation can, when handled well, become a reputational opportunity. It may not feel this way initially to those asked to find a way to mediate staff disputes - working to provide
It's so important to understand the role that emotions play in the workplace. When employees turn to a mediator to help resolve their legal disputes, they bring not only evidence but also emotions with them. Workplace conflict that leads to anxiety in one employee may promote anger in another – everyone is different. Deciding whether or